CleverWorld Terms and Conditions
Last Updated: 19 October 2023 Version: V1.0
The following terms and conditions are an annexe to our general terms and conditions. All previous agreements still hold and remain in force until termination is agreed by both the User (You) and/or the service provider (CleverDo).
You must read carefully and agree to these Terms and Conditions (Terms) which apply between You (User) and CleverDo Payment Technologies Ltd (CleverDo), You agree that You have read and understood and agree to be bound by these Terms. You further agree to the representations made below.
CleverDo is a trading name under CleverDo Payment Technologies Ltd, registration number BC1362982, having its registered office at Suite 1700, 777 Dunsmuir Street, V7Y 1K4, Vancouver, British Columbia, Canada, Regulated and licensed by FINTRAC, Canada, as Payment Service Provider (PSP) & Money Service Business (MSB) with registration number: M22036350, CleverDo is a technology company dedicated to developing web-based applications to obtain or procure e-commerce solutions. These Terms and the CleverDo Policies (Policies) constitute a legally binding agreement (Agreement) between the User or Users and CleverDo. This Agreement applies to your use of the Service provided by CleverDo. If you disagree with the Terms, please do not use or continue using the Service.
In these Terms, User or Users means any third party that accesses the Website or Application (Service/s) and is not either:
(I) Employed by CleverDo and acting in the course of their employment;
(II) Engaged as a consultant or otherwise providing services to CleverDo and accessing the Website in connection with the provision of such services.
You must be at least eighteen (18) years of age to use this Service. By using the Service and agreeing to these Terms, you represent and warrant that you are at least eighteen (18).
CleverWorld
CleverWorld is a remittance service offered by CleverDo to its Users for the purpose of sending money transfers from their CleverDo EUR IBAN bank account to the countries available in multiple currencies. More information can be found on our CleverWorld help page as well as in our Fees documentation.
Reasonable Use
You undertake not to use the Service to perform criminal activity of any sort, including but not limited to, money laundering, illegal gambling operations, financing terrorist organizations, or malicious hacking. You are responsible for any and all damages caused and all liability actions brought against CleverDo for infringement of any third-party rights or violation of any applicable laws.
If you use the Services You must:
(I) Establish the Service in accordance with the instructions given in these Terms, on our website and/or our Android and iOS mobile apps;
(II) Not violate any of the provisions of these Terms or applicable laws and regulations;
(III) Not be a resident of any of the High Risk or Restricted Countries as stated in Directive (EU) 2015/849 of the European Parliament and of the Council of 20 May 2015 on the prevention of the use of the financial system for money laundering or terrorist financing and according to the list of the Financial Action Task Force (FATF);
(IV) Apply for Services and provide all requested information. You must not provide any false, inaccurate, incomplete, or misleading information. You must notify CleverDo immediately upon any change of the information provided for the Wallet registration by sending us an email at help@cleverdo.app or by using the mobile app’s interface. The usage of your information is subject to the Privacy Policy which provides details of the information that CleverDo collects, how such information is used, and who CleverDo shares it with.
Your Rights and Responsibilities
- You have the right to use the Services, as long as you agree to and comply with these Terms.
- You undertake to monitor all and any unusual, suspicious, unclear, or abnormal changes to your CleverDo account or/and any unauthorized use of your Account or password, or any other breach of security.
- You will be responsible for any loss or damage You, CleverDo, and/or third parties may incur as a result if you fail to report any issues.
Data Privacy and Personal Data Protection Policy
- The Personal Data that CleverDo collects and processes are governed by the Freedom of Information and Protection of Privacy Act (British Columbia), as amended or replaced from time to time. When You use the Service and/or Software and/or Application, personal information is automatically collected from You through the use of audit logs or cookies. This information is collected, used, stored, and disclosed according to CleverDo’s Privacy Policy.
- Where applicable, You agree and consent to CleverDo, its subsidiaries, and any of its affiliate companies collecting, using, processing, storing, and disclosing Personal Data on Your behalf as necessary to provide You with the Services, in accordance with CleverDo’s Privacy Policy, applicable data protection and privacy laws.
- If the Personal Data that CleverDo collects and processes are from any customer resident (or normally resident) in Europe or the United Kingdom, CleverDo actions occur under the prevailing EU data protection and privacy regulations (GDPR), and CleverDo is considered to be a “data processor”. You agree to ensure that Your use of the Service is compliant with prevailing EU data protection regulations.
Indemnification
You agree to indemnify and hold CleverDo, its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (collectively, the “CleverDo Parties”) harmless from any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) relating to or arising out of:
(I) Your use of, or inability to use, the Services;
(II) Your violation of the Terms;
(III) Your violation of any rights of another party, including any other users of the Services;
(IV) Your violation of any applicable laws, rules or regulations.
CleverDo may, at its own cost, assume the exclusive defence and control of any matter otherwise subject to indemnification by You, in which event You will fully cooperate with CleverDo in asserting any available defences. This provision does not require You to indemnify any CleverDo Party for any fraud, gross negligence, or willful misconduct in connection with the Services.
Notices
Where CleverDo requires that you provide an email address, you are responsible for providing CleverDo with your most current email address. If the last email address you provided to CleverDo is not valid, or for any reason is not capable of delivering to you any notices required/permitted by the Terms, CleverDo’s dispatch of the email containing such notice will nonetheless constitute effective notice.
CleverDo may deliver notice to You by email, posting a notice on the website, Application, or any other method we choose, and such notice will be effective on dispatch. Written communication shall be effective upon the expiration of forty-eight (48) hours after delivery or upon the expiration of one (1) hour after the e-mail has been sent. When we use the words “writing” or “written” in these terms, this includes emails and website Application notifications.
You may give notice to CleverDo, by letter sent by courier or registered mail to CleverDo, it will be effective when received and You must use the following physical or email address: (1) Suite 1700, 777 Dunsmuir Street, V7Y 1K4, Vancouver, British Columbia, Canada; or (2) info@cleverdo.app.
Complaints, Claims, Disputes
If you have any questions, complaints, or claims concerning the Site, Services, or Software please contact CleverDo at info@cleverdo.app.
CleverDo Payment Technologies Ltd
Suite 1700, 777 Dunsmuir
Street, V7Y 1K4, Vancouver,
British Columbia, Canada
Refund, Cancellation
CleverDo Services connected to the transactions are deemed to be provided after transaction execution, if you have any requests regarding your transaction, please write your request and details to help@cleverdo.app for assistance.
End of CleverDo Terms and Conditions CleverWorld Annexe