Our Use of Cookies

Information about Our Use of Cookies

November 2022, V01 

When you access or use the Service, We (or a third-party provider) may use “cookies” to track what you view and how you interact with the Service. We treat information collected by cookies and similar technologies as Non-Personal Information. 

A “cookie” is a small piece of record-keeping information (a small file of letters and numbers) that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. There are two common types of cookies: (i) Persistent and (ii) Non-persistent. (i) Persistent cookies are stored on your computer’s hard drive where they remain resident until they are either deleted or they reach a predetermined expiration date. Persistent cookies are most commonly used to provide visitors with a customized experience by recording preferences such as how a visitor prefers to have his/her web pages displayed. Additionally, cookies are commonly used to gather statistical information such as the average time spent on a particular page. This kind of information is valuable for several reasons, including providing insight on how to improve the design, content and navigation of a website; and (ii) Non-persistent cookies do not permanently record data and they are not stored on your computer’s hard drive. Rather, non-persistent cookies are stored in memory and are only available during an active session. Once a session ends, the cookie disappears. Non-persistent cookies are used primarily for technical reasons such as providing seamless navigation. 

The cookies that We use do not include Personal Information and may be used to (i) help you navigate around the Website and/or mobile application; (ii) monitor how many people are using the Service, and (iii) track trends. Most browsers are initially set up to accept cookies, but you can disable cookies or set your browser to indicate when a cookie is being sent. However, disabling cookies may affect your ability to use the Service. 

We use cookies to distinguish you from other users of our Website. This helps Us to provide you with a good experience when you browse our Website or use the mobile application and also allows Us to improve our site. By continuing to browse the site, you are agreeing to Our use of cookies. 

We use the following cookies: 

Strictly necessary: These are cookies that are required for the operation of our Services. They include, for example, cookies that enable you to log into secure areas of our Services. 

Analytical/performance: They allow Us to recognize and count the number of visitors to our Website and to see how visitors move around our Website when they are using it. This helps Us to improve the way our Website and/or mobile application works, for example, by ensuring that users are finding what they are looking for easily. This is statistical information and does not identify any individual. 

Functionality: These are used to recognize you when you return to our website. This enables Us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region). 

Targeting: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, providers of external services like web traffic analysis services, or social media websites) may also use cookies, over which We have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. If you wish, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to refuse to receive or send all cookies. The website www.allaboutcookies.org (by the Interactive Marketing Bureau) contains step-by-step guidance on how cookies can be switched off by users. Please be aware that if you do not accept cookies, our website may not function correctly. You block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website. We will only retain your personal information for as long as necessary to fulfil the purposes We collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, We consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which We process your data, and whether We can achieve those purposes through other means as well as the applicable legal requirements. In some circumstances, We may anonymize your Personal Information so that it can no longer be associated with you, in which case We may use such information without further notice to you. We may also hold your Personal Information for longer where it is necessary to do so for the management of any active or potential legal proceedings, to resolve or defend claims, and for the purpose of making any necessary remediation payments.

CleverDo is committed to providing you with the best experience that We can. 


If you have a concern about this Policy, please follow our easy two (2) step concern escalation process. We’ll work with you to resolve your concern as quickly as possible. 

Step 1: Talk to our Customer Service Team 

Tel: +1 604 330 0309  

Email: info@CleverDo.app

Step 2: Contact CleverDo's Privacy Officer – 

Attention: Chief Privacy Officer, SUITE 1700, 777 Dunsmuir Street, V7Y1K4 Vancouver, British Columbia, Canada.

Email: privacyofficer@cleverdo.app

Note: If corresponding by email, please do not include any confidential information as email correspondence is not guaranteed to be secure. 

If you want more information or are still not satisfied after contacting CleverDo’s Privacy Officer, the following external agency can provide you with information and a further review of your concern: 

Office of the Privacy Commissioner of Canada (OPC) 

Toll-free: 1-800-282-1376 

Online Form: On the OPC website 

Office of the Privacy Commissioner of Canada 

30 Victoria Street Gatineau, 

Quebec K1A 1H3 

Note: If corresponding by email, please do not include any confidential information as email correspondence is not guaranteed to be secure. 

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